Floris Hotel Ustel

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Attraction Palace of the Nation 1.9 km
Landmark Grand Place 1.1 km Vismêt 1.3 km Palace of Justice 1.0 km Brussels City Hall 1.0 km The Guild Houses 1.1 km The King's house 1.1 km The Sablon Church 1.2 km Egmont Palace 1.3 km The Royal Square 1.4 km Royal Palace of Brussels 1.6 km show the 10 most popular…Show first two…
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Museum Royal Museums of Fine Arts 1.3 km Palace of Academies 1.8 km
Park Duden Parc Brussels 2.7 km
Popular area Brussels Casino 1.1 km The Sablon Square 1.1 km
Shopping Area Royal galleries of Saint Hubertus 1.3 km
Theatre La Monnaie 1.4 km
Train Station Central Station Brussels 1.3 km Nord Station Brussels 2.6 km Gare du Midi 0.7 km
Airport Zaventem (BRU) 13.1 km Deurne (ANR) 39.8 km Brussels South (CRL) 43.2 km

Floris Hotel Ustel

Square de l'Aviation 6-8, 1070 Brussels (Show map)

Overview and availability
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Guest reviews

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Score from 370 reviews

6.1

The 3-star Hotel Ustel is situated in the centre of Brussels, a few steps away from the South Station (Eurostar and Thalys). You can reach all important sights within a few minutes as Hotel Ustel is only 50 meters from Metrostation 'Lemonier'. Hotel Ustel offers you 114 rooms including 4 apartments and 16 studios, all with comfort and modern equipement. Possibility of parking on request.
Discover the Restaurant ' La Grande Ecluse ', a unique remainder of the river the Senne’s passage through the heart of the city and a testimony of the 19th century industrial architecture of Brussels. At 'La Grande Ecluse', you will experience a combination of the gastronomy and culture. Thanks to its subtle mix of typical local dishes, highlights of the French cuisine and exotic recipes, you are guaranteed of an unforgettable visit!

Open every day, from Monday till Friday, at lunch time from 12.00 till 14.00 h.

Rooms: 114. Hotel Chain: Floris Hotels.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Family Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage.

Services

Meeting/Banquet Facilities, Laundry.

Internet

Wireless internet is available in the entire hotel and charges are applicable.

Guest Parking

Private parking is possible on site and costs EUR 13.00 per day.

Free public parking is possible at a location nearby.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 hours

Check-Out

11:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later, the first night will be charged.

In case of no-show, the first night will be charged.

Children and extra beds

One child under 12 years stays free of charge in an extra bed.

One child from 12 to 16 years is charged 50 % of the room stay per night and person in an extra bed.

One older child or adult is charged 75 % of the room stay per night and person in an extra bed.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, JCB

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Room information

Extra bed discount only possible in a twin room with extra bed

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Floris Hotel Ustel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

6.1

Based on 370 reviews

Staff	6.2
Services	5.9
Clean	6.4
Comfort	6
Value for money	6.1

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 370)

David
Solo traveller
Banstead, Surrey, United Kingdom
October 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Anonymous
With friends
Turkey
October 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

comfortable bed and linen

poorly furnished

Anonymous
Solo traveller
United Kingdom
October 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Ian
Group
Thatcham, United Kingdom
October 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Good quality rooms, clean, nicely renovated

Layout of hotel, many uneven floors in common areas, there is a older section of the hotel, that is not up to ame level. Would be nice to common area where computer access is avaliable. View to main street shows very dirtly street, not much hotel can do about this one

7.5

Anonymous
Solo traveller
Germany
September 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

General lack of information: As I arrived, I took the lift beside the reception to reach my room, wrong one, nobody told me that I have to take another one. In the room no information about the hotel: nothing about TV-channels of breakfast time. Since there was no minibar, I tried to get a coke from a vending machine. After the fifth attempt somebody told me that it is out of order.

5.5

John
Mature couple
Hamilton, New Zealand
September 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Breakfast

We did not like having a double booking of our room, and the next room had a dirty bathroom. There was hair in the bath and basin. Obviously not cleaned.

3.5

Anonymous
Solo traveller
Italy
September 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

hotel staff

I have booked a 4 stars hotel but I don't beleive it's more than 3

4.5

Anonymous
Solo traveller
South Africa
September 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Clean

Balasubramanian
Family with young children
Swindon, United Kingdom
September 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Great

Anonymous
Mature couple
Ireland
September 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

4.5

Lucian
Solo traveller
BUCURESTI, Romania
August 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Anonymous
Mature couple
Belgium
August 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Great room and delicious breakfast

It was perfect

Michael
Group
Petersfield, United Kingdom
August 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Central location and balue for money were both excellent

Staff on reception could have been more helpful. Some rooms did not have air conditioning

Lim
Family with older children
Sungai Petani, Malaysia
August 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Buffet breakfast.

8.5

John
Solo traveller
Radlett, United Kingdom
July 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Size of room, good breakfast

7.5

Paul
Solo traveller
MERTHYR TYDFIL, United Kingdom
July 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Anonymous
Solo traveller
Korea, South
July 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

breakfast is good and the staff are kind....

have some difficulty in finding the Hotel(easy information to location)

Plosceanu
Solo traveller
Bucharest, Romania
July 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Graham
Mature couple
Stockton-on-Tees, United Kingdom
July 4, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Anonymous
With friends
United Kingdom
June 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Debashis
Group
Paris, France
June 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Tomislav
With friends
Sofia, Bulgaria
June 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Anonymous
Young couple
Israel
June 9, 2008

Staff:

Clean:

Search Hotels

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hotel

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Floris Hotel Ustel

Score from 370 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Room information

Terms & Conditions

Area photos

Individual guest reviews